❓ Frequently Asked Questions

a80m FAQ — Everything You Want to Know

Find all the questions players commonly ask about claiming bonuses, deposits and withdrawals, account verification, and responsible gambling — all in one place.

Whether you're a first-time player or a returning one at a80m — questions about game rules, payment processes, and account security come up all the time. This FAQ page covers everything from claiming bonuses to deposit and withdrawal procedures, self-limits, and document verification. Click the relevant section for the topic you're looking for — the answers are clear and to the point.

Welcome Bonus

When you open a new account at a80m and make your first deposit, you'll automatically receive a 100% welcome bonus. The maximum bonus amount is 200,000 Ks. For example — deposit 20,000 Ks and you get an extra 20,000 Ks bonus, giving you 40,000 Ks total to play with. The bonus is only awarded when your payment is linked to the Promotion and processed successfully.

The welcome bonus comes with a 25x wagering requirement. This means you need to wager the bonus amount 25 times before any winnings from the bonus can be withdrawn. For example — if you receive a 20,000 Ks bonus, you must wager 20,000 × 25 = 500,000 Ks before you can withdraw. If you receive the maximum 200,000 Ks bonus, you must wager 200,000 × 25 = 5,000,000 Ks.

Most games at a80m count toward the wagering requirement, including slots, live casino games such as Baccarat, Roulette, Dragon Tiger, Shan Koe Mee, and crash games. Contribution rates may vary for some games, so if you are unsure, you can ask directly via live chat. Football bets also count, but for specific details on how they contribute, the support team can clarify.

Yes — under a80m's referral program, invite a friend and once they make their first deposit you'll receive 10% of that amount as a bonus (up to 30,000 Ks per friend). On top of that, you'll also earn a 0.3% weekly commission from your friend's valid bets every week. You can get your referral code from your profile section after logging in.

No. The welcome bonus can only be claimed once per player and is tied to the first deposit, so it won't be applied to any subsequent deposits. Please note that a player's IP address, payment account, and personal details are checked — if someone claims the bonus more than once using multiple accounts, it will be voided.

Self- Limits

Cooling-off is a short-term break from playing (for example — 24 hours, 7 days), while self-exclusion is a longer-term account block. Both can be requested through a80m's 24/7 live chat. Just tell the support team the period you want — they'll restrict your account right away. a80m supports the decision to take control of your own play as a healthy habit.

If you feel the urge to keep playing to recover losses, find yourself borrowing money to gamble, or feel the need to hide your gambling from family — these are signs that there may be a problem. a80m encourages players in this situation to contact us immediately via live chat. If needed, please also seek help from professional organisations.

Yes — if you would like to set a deposit limit for your own peace of mind, you can request it through a80m live chat or email. The support team can set a daily, weekly, or monthly limit for you. Increasing a limit may involve a waiting period, while reducing a limit may not take effect immediately — for safety reasons, it is usually tied to a scheduled review date.

a80m is for players aged 21+ only. If there is reasonable belief that a player is under 21, their account will be reviewed and blocked immediately. Deposits will be reclaimed and any winnings from play will not be paid out. If you suspect a family member is playing underage, you can also contact us.

Deposit Questions

The minimum deposit at a80m is 3,000 Ks, which applies to all payment methods. The minimum withdrawal is 20,000 Ks. Withdrawals normally take 10–45 minutes to process. Please note that withdrawal restrictions may apply if your bonus wagering requirement has not yet been met.

The payment methods currently supported are — KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer. All of these are familiar methods for players in Myanmar and are supported for both deposits and withdrawals. Log in, go to the Cashier section, and choose the method you prefer.

Select Wave Money in the a80m Cashier and enter the amount you want to deposit — a phone number and transfer details will be shown. Transfer the money from your Wave Money app to that Wave Money number, then enter the transaction ID in the Cashier. The funds will arrive almost instantly. If the money doesn't arrive, send the transaction slip to live chat for verification. The minimum deposit via Wave Money is 3,000 Ks.

a80m does not charge any deposit or withdrawal fees. However, please note that fees may vary depending on the bank or payment platform itself — those charges are outside a80m's control. If fees appear on your account, check the fee schedule of your bank or platform — there is no need to contact a80m.

Deposits made via KBZPay, Wave Money, AYA Pay, and CB Pay are typically credited to your account almost instantly. Bank transfers may take a little longer but usually arrive without issue. If funds have not arrived after 30 minutes, contact live chat with your transaction slip.

Withdrawals can only be sent to a payment account registered in your own name as it appears on your a80m account. Transfers to a third party's account — including family members — are not processed. This is in place to protect your personal information and financial security.

Documents & Verification

A player may be asked to complete KYC (Know Your Customer) verification when the withdrawal amount is large, when the system flags the activity as different from previous patterns, or when selected as part of a80m's standard procedures. This is to protect the financial security of all players. It most commonly comes up the first time a large withdrawal is requested.

This requirement exists for anti-money laundering purposes and to protect players' funds. The name on your a80m account must match the name on your payment account before a withdrawal can be processed. If they do not match, the withdrawal may be blocked and additional checks may be required, so it is important to enter your correct name when registering.

Passport photos, NRC card photos, or bank card photos submitted to a80m are stored only on servers protected with SSL encryption. We commit to never selling or sharing them with third parties, and to handling them in line with our privacy policy. You can read more in the Privacy Policy.

The most common reasons for failure are an unclear photo, an unsupported file type, or a name mismatch. Contact live chat and ask for the reason your submission was rejected — the support team will guide you on which document to resubmit and how. As long as you can provide the correct documents, the issue can be resolved.

a80m's servers record your game activity, so the session is not lost. When you log back in, you will find the game you were in on pause, and once it concludes the result will be reflected in your account. If a connection drop causes any issue, contact live chat and request that the game session log be checked.

We are ready to help

If you cannot find the answer to your question above, you can reach a80m's Myanmar-language support team 24/7 via Live Chat or email. Our support team is always on hand to help.